CloseIQ

Terms & Conditions

Last updated: 18 August 2026

These Terms and Conditions ("Terms") govern your use of the CloseIQ website, your membership of the CloseIQ waitlist, and your access to and use of the CloseIQ community and any related products or services (together, the "Services"), provided by Samuel Smyth, trading as CloseIQ ("CloseIQ", "we", "us", "our"). By joining the waitlist, using our website, or purchasing a membership, you agree to these Terms. If you do not agree, please do not use the Services.

1. About us

The Services are provided by Samuel Smyth, trading as CloseIQ, based in the United Kingdom. You can contact us at [email protected].

2. The waitlist

Joining the CloseIQ waitlist is free and places you under no obligation to purchase anything. It simply means we may contact you about CloseIQ launching and related updates. Joining the waitlist does not guarantee a place in the community, a particular price, or that the community will launch on any specific date. We may change, delay or decide not to launch the community at our discretion.

3. What CloseIQ is

CloseIQ is an educational community and training programme that teaches sales skills, including high-ticket closing. We provide training materials, recordings, coaching, community access and related resources. CloseIQ is not an employer, recruitment agency or job placement service. Any job board, opportunities or introductions we may share are provided for information only, and we are not responsible for third-party roles, companies or the outcome of any application.

4. No guarantee of results or earnings

Any figures, examples or results mentioned by us or by members are for illustration only and are not a promise, projection or guarantee of the income or results you will achieve. High-ticket closing and sales are skills that require effort, practice and consistency. Your results depend on many factors outside our control, including your own effort, ability, market conditions and the opportunities available to you. You accept full responsibility for your own results and decisions.

5. Membership, payment and billing

Where CloseIQ is offered as a paid membership, the following apply:

  • The price and billing frequency (for example, a monthly subscription) will be shown at the point of purchase.
  • By subscribing, you authorise us and our payment provider to charge your chosen payment method on a recurring basis until you cancel.
  • Payments are due in advance and are non-refundable except as required by law or as expressly stated at the point of sale.
  • We may change our prices from time to time. Any price change will not affect a billing period you have already paid for and we will give you reasonable notice.

6. Cancellation and your right to cancel

You can cancel your membership at any time, and your access will continue until the end of the billing period you have already paid for. Under the Consumer Contracts Regulations 2013 you may have a 14-day right to cancel digital content and services. Where you ask us to begin providing the Services (for example, giving you immediate access to the community and content) within that period, you acknowledge that you may lose your right to cancel once access has been provided, to the extent permitted by law.

7. Access and acceptable use

Your membership and access are personal to you and must not be shared, resold or transferred. You agree not to:

  • Copy, record, distribute or resell any of our content, recordings or materials.
  • Share your login or access with anyone else.
  • Behave abusively, unlawfully or disruptively within the community.
  • Use the Services for anything unlawful or in breach of these Terms.

We may suspend or terminate your access, without refund, if you breach these Terms.

8. Intellectual property

All content within CloseIQ, including training, scripts, recordings, materials, branding and this website, is owned by us or our licensors and is protected by intellectual property laws. You are granted a limited, personal, non-transferable licence to access and use the content for your own learning only. All other rights are reserved.

9. Third-party links and services

Our Services may contain links to, or rely on, third-party websites and tools that we do not control. We are not responsible for the content, availability, or practices of any third party.

10. Limitation of liability

Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot be limited or excluded by law. Subject to that, we are not liable for any loss of profits, loss of income, business losses, or any indirect or consequential loss arising from your use of the Services, and our total liability to you in connection with the Services will not exceed the total amount you have paid us in the 12 months before the claim arose. The Services are provided on an "as is" basis, and we do not guarantee they will be uninterrupted or error-free.

11. Indemnity

You agree to indemnify us against any claims, losses or costs arising from your breach of these Terms or your misuse of the Services.

12. Termination

We may suspend, restrict or end your access to the Services at any time if you breach these Terms or where we reasonably need to. You may stop using the Services and cancel your membership at any time as set out above.

13. Changes to these Terms

We may update these Terms from time to time. The latest version will always be posted on this page with an updated date. Your continued use of the Services after a change means you accept the updated Terms.

14. Governing law

These Terms and any dispute arising from them are governed by the laws of England and Wales, and the courts of England and Wales will have exclusive jurisdiction, save that if you live in Scotland or Northern Ireland you may bring proceedings in your own jurisdiction.

15. Contact us

For any questions about these Terms, contact Samuel Smyth, trading as CloseIQ at [email protected].