Last updated: 17 September 2026
These Terms and Conditions ("Terms") govern your use of the CloseIQ website, your booking of a call with us, and your access to and use of the CloseIQ programme and any related products or services (together, the "Services"), provided by Samuel Smyth, trading as CloseIQ ("CloseIQ", "we", "us", "our"). By booking a call, using our website, or purchasing the programme, you agree to these Terms. If you do not agree, please do not use the Services.
The Services are provided by Samuel Smyth, trading as CloseIQ, based in the United Kingdom. You can contact us at [email protected].
Booking a free call with us is free and places you under no obligation to purchase anything. It simply means we will contact you to discuss whether the programme is right for you. Booking a call does not guarantee a place on the programme, a particular price, or that any offer discussed on the call will be available at a later date. We may change our offer, pricing or availability at our discretion.
CloseIQ is an educational programme that teaches sales skills, including high-ticket closing. We provide training materials, recordings, coaching, community access and related resources. CloseIQ is not an employer, recruitment agency or job placement service. Any job board, opportunities or introductions we may share are provided for information only, and we are not responsible for third-party roles, companies or the outcome of any application.
Any figures, examples or results mentioned by us or by members are for illustration only and are not a promise, projection or guarantee of the income or results you will achieve. High-ticket closing and sales are skills that require effort, practice and consistency. Your results depend on many factors outside our control, including your own effort, ability, market conditions and the opportunities available to you. You accept full responsibility for your own results and decisions.
CloseIQ is currently offered as a fixed-term programme, available on the following plans:
The price, plan length and payment terms will be confirmed with you directly before you purchase. This is a one-off payment for a fixed period of access and coaching, not a recurring subscription. Payments are due in full at the point of purchase unless we have expressly agreed a different payment structure with you in writing. Except as set out in the Guarantee section below, payments are non-refundable.
We offer a conditional money-back guarantee on both plans. The specific conditions you must meet to qualify, and the outcome that triggers a refund, are set out in the contract you sign with us at the point of purchase. Those agreed terms form part of, and take precedence over, this section.
Because CloseIQ is a fixed-term programme rather than a subscription, there is no ongoing membership to cancel. Under the Consumer Contracts Regulations 2013 you may have a 14-day right to cancel digital content and services from the date of purchase. Where you ask us to begin providing the Services (for example, giving you immediate access to training content) within that period, you acknowledge that you may lose your right to cancel once access has been provided, to the extent permitted by law. This sits alongside, and does not replace, the guarantee set out in Section 6.
Your access to the programme is personal to you and must not be shared, resold or transferred. You agree not to:
We may suspend or terminate your access, without refund, if you breach these Terms.
All content within CloseIQ, including training, scripts, recordings, materials, branding and this website, is owned by us or our licensors and is protected by intellectual property laws. You are granted a limited, personal, non-transferable licence to access and use the content for your own learning only. All other rights are reserved.
Our Services may contain links to, or rely on, third-party websites and tools that we do not control. We are not responsible for the content, availability, or practices of any third party.
Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot be limited or excluded by law. Subject to that, we are not liable for any loss of profits, loss of income, business losses, or any indirect or consequential loss arising from your use of the Services, and our total liability to you in connection with the Services will not exceed the total amount you have paid us in the 12 months before the claim arose. The Services are provided on an "as is" basis, and we do not guarantee they will be uninterrupted or error-free.
You agree to indemnify us against any claims, losses or costs arising from your breach of these Terms or your misuse of the Services.
We may suspend, restrict or end your access to the Services at any time if you breach these Terms or where we reasonably need to. This does not affect your rights under the guarantee set out in Section 6, provided you have met its conditions up to the point of termination.
We may update these Terms from time to time. The latest version will always be posted on this page with an updated date. Your continued use of the Services after a change means you accept the updated Terms.
These Terms and any dispute arising from them are governed by the laws of England and Wales, and the courts of England and Wales will have exclusive jurisdiction, save that if you live in Scotland or Northern Ireland you may bring proceedings in your own jurisdiction.
For any questions about these Terms, contact Samuel Smyth, trading as CloseIQ at [email protected].